Frequently Asked Questions
Everything you need to know about your iGirl World experience.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-21 days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your products ethically made?
Yes, we prioritize working with manufacturers who provide fair wages, safe working conditions, and follow sustainable production practices to minimize our environmental footprint.
How do I find the right size?
Each product page includes a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.